Implementation Specialist

Job description :

The Implementation Specialist at Growth Era will play a pivotal role in ensuring seamless  integration of our sales development solutions within our clients sales processes. You will be  responsible for managing the end-to-end onboarding and implementation process, working  closely with sales teams, technical teams, and clients to guarantee a smooth transition and  effective use of our services. This role requires a deep understanding of sales development,  project management skills, and a customer-centric mindset.

A good candidate will have a strong understanding of the sales process and can quickly  understand various business models, by being tech savvy and being able to have a great  communication with clients. Someone who will be the face of the company, once a deal is  reached.

Your responsibilities :

In this role, your responsibilities will include :

• Serve as the first point of contact for new clients to build trust and establish a strong

working relationship.

questions to uncover critical information about the client’s industry, services, ideal

customer profile (ICP), and key differentiators.

e.g., executives, managers) to contact.

Templates, Templates for LinkedIn outreach and outreach sequences.

teams to share client insights, ensure proper targeting and assess readiness of the team to start with outreach.

Qualifications :

customer success).

what they want and acting as an advisor to the client and suggesting the best course of

action.

client, the offering, and the target market even before meeting with the client.

into go-to-market strategy & content.

and one that flops right out of the gate

deadlines.

outreach list

inhouse processes in order to best serve the client and manage their expectations